How to Buy

How to Register Your Account

Before you can bid, you will need to create an account with Arnaud’s. Once you have an account, whether you plan to bid in person or online, you can register for any sale in advance through your online accounts.

Documents needed to verify your identity when creating your account:

For Private individuals
A copy of:
• your passport or other government-issued photo ID; and
• proof of your residential address (such as a bank statement or utility bill) dated within the last three months.

For Organizations
A copy of formal documents evidencing:
• the organisation’s incorporation
• its registered office and business address
• authorization for the individuals allowed to bid on behalf of the organisation, plus a copy of the government-issued photo ID for each authorised individual.

Financial references
You may also be asked for a financial reference and/or a deposit as a condition of allowing you to bid, particularly on extremely high value lots.

How to Bid

Online Auctions
We conduct the majority of our auctions online, offering selected works at attractive price points.

When registering to bid in an Online auction, you will be asked to register your credit card information. You will receive a link to pay online once your bid is successful. Otherwise, your credit card will not be automatically charged.

Please note:

•You cannot cancel a bid once it has been submitted. Each bid you place enters you into a binding contract with Arnaud’s.

•If a bid is placed within five minutes of the closing time of a lot, five additional minutes will be added to the designated closing time for that lot. Please note that the extension of one lot’s closing time does not affect other lots’ closing times.

Live Auctions
Bid in Person
If you prefer to bid in person, you can register in advance by contacting Arnaud’s Client Services. We encourage you to register at least 24 hours in advance of a sale to allow sufficient time for completing this process. To register for live auctions, you need to bring your photo ID and a proof of address to our office. If you prefer to register online, please contact Arnaud’s Client Services via email or phone.

Telephone bidding
If you prefer to bid by telephone, you can register with an Arnaud’s representative who will call you during the auction. We recommend that you consider leaving an ‘emergency absentee bid’ before an auction begins in case we are not able to reach you when the auction happens.
To register for a telephone bid, please contact Client Services for assistance.

Absentee Bid
If you are unable to attend an auction, you can simply register an absentee bid at least 24 hours prior to the sale with our Client Services office who will bid on the item for you. An absentee bid left in advance takes priority over the same bid amount in the room or on the telephones. If your bid exceeds the seller’s minimum reserve, the auctioneer will try to win the item for you at the lowest price they can.

You may place an absentee bid via your online account, or by calling Client Services. You will need to fill out the Absentee Bid Form PDF and return it to Arnaud’s Client Services.

Shipping

Arnaud’s works with third party shippers to help With packing and transferring items from our home to yours. Please note that although we are happy to help as a courtesy, it is the buyer’s responsibility and risk to ensure that items are packed and transferred properly.

Pakship

4981 Hwy 7 East, Unit 12A

Markham, Ontario

Canada L3R 1N1

Tel: (905)4706874

Email: info@pakship.ca